Terms and Conditions Of Use

Viven Infomedia Private Limited ("Viven or "Company") owns and operates https://www.saddahaq.com and a variety of sub-sites and micro-sites therein, which is an online news platform. The services offered by Viven (the “Services”) includes the Uniform Resource Locator – https:// www.saddahaq.com (the “Website”) and any other graphics, layout, text, instructions, images, audio, videos, designs, features, content, or applications offered from time to time by Viven on the Website. Such Services are governed by the following Terms of Use (“Terms”) and other policies listed on the Website including but not limited to the Privacy Policy.

A person accessing or using the Services (“User”) is agreeing to be bound by these Terms and the other policies listed on the Website including but not limited to the Privacy Policy, whether he/she is a “Visitor” (which means that User simply browses the Website, or otherwise uses the Website without being registered with Viven) or is a “Member” (which means that User has registered with Viven).

Viven reserves the right to modify these Terms from time to time without prior notice, and each such modification shall be effective upon posting on the Website. Viven will update the Users about any such modifications in these Terms or any other policy by posting such notices of modifications to the Terms at https://www.saddahaq.com/terms-of-use and sending such notices of modifications to the e-mail ids of the Members registered on the Website. Continued use of the Website following any such modification constitutes User’s acceptance to be bound by these Terms so modified. It is therefore important that User reviews these Terms regularly. If User does not agree to be bound by these Terms, other policies on the Websites or the applicable laws, he/she must discontinue use of the Website immediately. Notwithstanding anything to the contrary in these Terms, Viven reserves the right to accept or reject a User from registering on the Website without assigning any reason thereof.

  1. Eligibility

    1.1. Viven agrees to provide the Services offered on the Website, to the User, subject to the following conditions:

    1. User has the right, authority, and capacity to enter into these Terms;
    2. Registration information submitted by the User is truthful and accurate;
    3. User is neither a competitor of Viven nor is using the Services for reasons that are in competition with Viven;
    4. User will be utilizing the Services under parental guidance if he/she is under 18 years of age; and
    5. Use of the Services by User does not violate any applicable laws.
  2. Registration Obligations

    2.1. User agrees to provide accurate, complete and up-to-date information while registering at the Websites. Any incorrect information provided during the registration process will lead to suspension of the account, and may lead to further action under the applicable statutes provided under the Indian laws. It shall be noted that Viven will not share any User’s personally identifiable information with its partners (“Partners”) or third parties without the User’s express permission.

    2.2. Only individual or entities who can form legally binding contracts under the Indian laws may register at the Website. Viven has the right to terminate the membership of the Users and restrict access to the Website for Users, who in the sole discretion of Viven are incapable of entering into legally binding contracts. Users below 18 years of age are advised to seek parental guidance for understanding these Terms, and other policies listed on the Website. Guardians of such minor Users are warranted to act on behalf of such Users.

    2.3. In case specific terms and conditions are provided on the Website in relation to the Services, such terms and conditions shall be applicable and shall prevail over all previous agreements.

  3. User's Account

    3.1. User shall receive his/her account details on his/her registered email address on completion of registration with the Website. User shall be solely responsible for maintaining the confidentiality of this account and every detail thereof. User shall be responsible for all activities that occur under their accounts and with their account details. In case of misuse of the account, User agrees to:

    1. Promptly notify Viven of any breach of security or unauthorized use of the password to his/her account; and
    2. Duly sign out from his/her account at the end of each session of usage of the Website.

    3.2. Viven cannot and shall not be held liable for any loss or damage arising out of User’s failure to comply with the rules set out in sub-clauses 3.1(a) and 3.1(b) above.

  4. User's Access

    4.1. Subject to User’s compliance on a continuing basis with all of the terms and conditions of these Terms, Viven hereby grants the User permission to use the Website only as set forth in these Terms, and provided that:

    1. User’s use of the Website as permitted is solely for his/her personal use;
    2. User will not copy or distribute any part of the Website in any medium;
    3. User will not alter or modify any part of the Website other than as expressly authorized and for such express purpose only;
    4. User will comply with these Terms;
    5. User will not circumvent, disable, violate or attempt to violate, or otherwise interfere with the security or integrity of the Website, the proper operation of the Website, the features that prevent or restrict use or copying of any content or enforce limitations on use of the Website therein, or interfere with any activity being conducted on the Website;
    6. User will not post content or items in an inappropriate category or areas on the Website;
    7. User will not violate any laws, third party rights, or Viven’s policies;
    8. User will not manipulate or interfere with other User's listings;
    9. User will not post false, inaccurate, misleading, defamatory, or libelous content (including personal information);
    10. User will not distribute, host, or post spam, chain letters, pyramid schemes, viruses, unsolicited emails or any other technologies that may harm Viven, or the interests or property of other Users;
    11. User will not harvest or otherwise collect information about other Users, including email addresses, without their consent;
    12. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Viven’s vendor, customer, employee, member, or officer by the User may result in immediate account termination; and
    13. If User’s bandwidth usage exceeds the average bandwidth usage (as determined solely by Viven) of other Users, Viven reserves the right to immediately disable his/her account or throttle his/her usage until User can reduce his/her bandwidth consumption.
  5. Restrictions on Use

    5.1. Users shall not use the Website or Service in order to transmit, post, distribute, store, modify or destroy material, including without limitation, content provided by the Company:

    1. For any unlawful purpose or in violation of any applicable law, regulation, or international law;or
    2. In a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of third parties, or violate the privacy, publicity or other personal rights of third parties; or
    3. That violates any person’s right to Freedom of Speech; or
    4. That is defamatory, libelous, obscene, threatening, abusive or is offensive to Users of the Website, such as content or messages that promote racism, bigotry, hatred or physical harm of any kind against any group or individual; or
    5. That is false or misleading; or
    6. That harasses or advocates harassment of another person.

    5.2. Users are also prohibited from violating or attempting to violate the security of the Website, including, without limitation the following activities:

    1. Accessing data not intended for such User or logging into a server or account which the User is not authorized to access;
    2. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
    3. Attempting to interfere with the service to any User, host or network, including, without limitation, via means of submitting a virus to Website, overloading, “flooding”, “spamming”, “mailbombing”, “hacking”, “crashing” or otherwise; or
    4. Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Further, violations of system or network security may result in civil or criminal liability.

    5.3. Specific Restrictions on Rights to Use: In addition to the above, the Users shall not:

    1. Modify, adapt, translate, or reverse engineer any portion of the Website and/or Services;
    2. Remove any copyright, trademark or other proprietary rights notices contained in or on the Website and/or Services;
    3. Use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of the Website and/or Services or for crawling the Website and scraping content or to circumvent the technological methods adopted by the Website to prevent such prohibited use;
    4. Reformat or frame any portion of the web pages that are part of the Website and/or Services;
    5. Create Member accounts by automated means or under false or fraudulent pretenses;
    6. Create or transmit unwanted electronic communications such as “spam” to other Users or members of the Website and/or Service or otherwise interfere with other Visitor’s or Member’s enjoyment of the Website and/or Service;
    7. Submit any content or material that falsely express or imply that such content or material is sponsored or endorsed by the Company or the Website;
    8. Transmit any viruses, worms, defects, Trojan horses or other items of a destructive nature;
    9. Use the Website or Services to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including those that are deemed threatening or obscene; or
    10. Take any action that imposes, or may impose, in Company’s sole discretion, an unreasonable or disproportionately large load on the Company’s IT infrastructure.
  6. User’s Liability

    6.1. User shall not, under any circumstance, reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Notwithstanding anything to the contrary, User is permitted to use and reproduce some of the content contained in the Website for limited purposes provided the Website is cited as the source, and prior written permission from the Company is sought for such limited purposes. Viven shall notify, from time to time, the limited purposes for which some of the content of the Website might be used or reproduced by the User. Viven clarifies that unlimited and/or wholesale reproduction of the Website’s content for commercial or non-commercial purposes and unwarranted modification of data and information and/or content from the Website is prohibited.

  7. Remedies with the Company

    7.1. User understands and agrees that Viven may review any content on the Website, and in case the Company finds, in its sole discretion, that the User violates any of these Terms especially those stated in Clause 5 of these Terms, the Company reserves the right to take actions to prevent/ control such violation, including without limitation, removing the offending communication or content from the Website and/or terminating the membership of such violators and/or blocking their use of the Website and/or Services.

    7.2. The Company shall also be entitled to investigate occurrences which may involve such violations and may take appropriate legal action, involve and cooperate with law enforcement authorities in prosecuting Users who are involved in such violations.

  8. Content

    8.1.Viven reserves the right to control, monitor and moderate all Content (hereinafter defined) posted on the public forums of Website by the User. Viven retains the right to edit, restrict comments, and refuse any User the right to post any Content, which Viven, in its discretion, believes to violate the Terms and the policy of the Company. Viven shall not be held liable or responsible for any Content posted by the User on the Website, including but not limited to any losses or damages suffered by third parties due to such Content. User shall remain liable and responsible for each and every Content, whether visual or textual, posted by him/her.

  9. Services

    9.1.Viven provides a wide range of Services through the Website. The Services enable Users to view, comment on, engage in discussions or otherwise upload, submit or post content, information, graphics, videos, images or links to the Service (“User Material”).

  10. Communications

    10.1.User agrees and understands that all communication between the Company and the User shall be through electronic medium, such as emails or notices placed on the Website. User consents to receive communications via electronic medium from the Company periodically as and when required. User agrees and acknowledges that all communication between the Company and the User in such format shall satisfy all legal requirements pertaining to such exchange.

  11. Proprietary Rights

    11.1.The copyright in the content posted on the Website, except any and all User material, including without limitation, the text, software, scripts, graphics, files, images, photos, sounds, music, videos, interactive features and the like (collectively "Content") is held by Viven, or by any third party who has been licensed by Viven to use the same or by any third party who has licensed the same to Viven, and is protected by Indian and International copyright laws and treaties. User is permitted to use the Content delivered to him/her through the Services only on the condition that the Content may not be copied, reproduced, distributed, republished, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise by him/her, without the express prior written consent of Viven. User acknowledges that the Content is and shall remain the property of Viven or any third party who has licensed the same to Viven, as the case may be. User may not modify, participate in the sale or transfer of, or create derivative works based on any Content, in whole or in part. The use of the Content on any other web site, including by linking or framing, or in any networked computer environment for any purpose, is prohibited without Viven’s prior written approval. User also may not, without Viven’s written permission, "mirror" any material contained on the Services on any other server. User may not reverse engineer or reverse compile any of the Services’ technologies, including but not limited to, any applets associated with the Services. Any unauthorized use of any Content provided under the Services may violate copyright laws, trademark laws and the laws of privacy and publicity.

    11.2. User shall be exclusively liable and responsible for the Content posted by him/her on the Website. Viven shall treat all such Content submitted by the User as non-proprietary and non-confidential. User renounces all ownership claims, including proprietary and moral rights, on such Content in favor of Viven. Viven may adapt, use, copy, broadcast, disclose, transmit, perform, publish, sell, or use in any medium, the Content, as desired by Viven on a royalty free basis. Notwithstanding anything to the contrary, Viven’s right to reproduce the Content submitted by the User, in any form, does not extend to personal information submitted by the User while registering with the Website.

    11.3. Viven (including the saddahaq logo), the Website, and all related logos (collectively the "Viven Trademarks") are trademarks or service marks of Viven. The product and service names, and logos of third parties used and displayed on the Services are the trademarks or service marks owned by such third parties and licensed to Viven for its use. Nothing in the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Viven Trademarks displayed on the Website without our prior written permission in each instance. User shall not use, copy, display, distribute, modify or reproduce any of the Viven Trademarks found on the Services unless in accordance with a written authorization provided by Viven. Further, Viven prohibits use of any of the Viven Trademarks as part of a link to or from any website unless establishment of such a link is approved in writing by the Company in advance. Any questions concerning any Viven Trademarks, or whether any mark or logo is a Viven Trademark, should be referred to the Company.

  12. Copyright Complaint

    12.1. Users shall not use the Website for any purpose or in any manner that infringes the rights of any third party. Viven has a policy of terminating the accounts of Users who (in Viven’s reasonable discretion) repeatedly indulge in infringing such copyrights.

    12.2. If a User believes, in good faith, that any material on the Website infringes his/her copyrights, notifications of claimed copyright infringement should be sent to Viven’s designated person as set forth below.

    Name: Mr. Pallav Bajjuri
    Mailing Address: Shubhodaya Towers, 5th floor, Plot 8, Alakapuri, Nagole, Hyderabad –
    500068, Telangana, India.
    Phone Number: 040 - 64552727
    Email address: legal@saddahaq.com

    12.3. The notification sent to Viven claiming copyright infringement should include whenever possible:

    1. An electronic or physical signature of the owner or the person authorized to act on behalf of the owner of the copyright interest;
    2. A description of the copyrighted work that the User claims has been infringed;
    3. A description of where the alleged infringing material is located on the Website;
    4. A statement by the User that he/she believes in good faith that the disputed use is not authorized by the copyright owner, its agent or the law; and
    5. A statement by User, made under penalty of perjury, that the above information in his/her notice is accurate and that he/she is the copyright owner or duly authorized to act on the copyright owner's behalf.

    12.4. It is often difficult to determine if any User’s intellectual property rights have been violated. In that regard, Viven may request additional information before the Company removes any infringing material. If a dispute develops as to the correct owner of the rights in question, Viven reserves the right to remove such content along with that of the alleged infringer pending resolution of the matter.

  13. Modifications to Terms of Use

    13.1. Viven may modify these Terms to reflect changes to the law or any change in its Services. User should look at the Terms regularly. Viven will post notice of modifications to these Terms on the Website. Viven will update the Users about any such modifications in these Terms or any other policy by posting such notices of modifications to the Terms at https://www.saddahaq.com/terms and sending such notices of modifications to the e-mail ids of the Members registered on the Website.. Changes will not apply retroactively and will become effective from the date they are posted on the Website. If User does not agree to the modified Terms, he/she should discontinue their use of the Website. Amendment to or modification of these Terms will be considered binding upon the User if the User continues to use the Services and the Website even after such changes to these Terms.

  14. Term and Termination

    14.1. These Terms shall remain in full force and effect unless and until User’s account is terminated as provided herein. User may terminate his/her account as per the instructions provided on the Website and end their use of the Services at any time. Viven has the right (at its sole discretion) for any reason to (i) delete, disable or deactivate User’s account, block User’s email or IP address, or otherwise terminate User’s access to or use of the Website, (ii) remove and discard any code or content within any network anywhere on the Website or (iii) shut down a network, including permanent deletion of any network data, with or without notice, on the Website and with no liability of any kind to User.

    14.2. In the event of any breach of trust and security, User shall agree to absolve the Company and its affiliates, and their respective directors, employees, information providers, and officers of any responsibility. User consents that Viven and its affiliates and their respective directors, employees, information providers, and officers shall be free from harm, and any or all liabilities, and any cost incurred by Viven and its affiliates and their respective directors, employees, information providers, and officers shall be duly paid or reimbursed as per the directive of the appropriate court of law. Viven reserves the right to assume the defense and control of any matter pertaining to breach of trust and security, at its own expense. User shall not settle any such case without the prior written consent of the Company.

    14.3. These Terms (other than User’s right to use the Services) shall survive termination or expiration of the Website and any Service or product offered on the Website.

  15. Third Party Content

    15.1. The Website may contain features and functionalities that allow access to third party content, including websites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services. Any such activities, and any terms associated with such activities, are solely between User and such third party. User should make whatever investigation he/she may feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. Users are solely responsible for their dealings with any third party, including the use of applications or services. If User has any problems resulting from use of any third party services, or suffers data loss or other losses as a result of problems with any of other service providers or any third-party services, Viven shall not be responsible for the same.

    15.2. Additionally, Viven or third parties may provide hyperlinks, or any other form of link or redirection of User’s connection to other sites (“Third Party Sites”). These Third Party Sites are in no way integrated into the Website and the inclusion of any link on the Website or any network does not imply Viven’s affiliation or endorsement of the linked site, their business practices (including their privacy policies) or any information therein.

    15.3. USER’S CORRESPONDENCE AND BUSINESS DEALINGS WITH OTHERS FOUND ON OR THROUGH THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY TERMS, CONDITIONS, WARRANTIES AND REPRESENTATIONS ASSOCIATED WITH ANY SUCH DEALINGS, ARE SOLELY BETWEEN HIM/HER AND THE THIRD PARTY. THE COMPANY ENCOURAGES THE USER TO REVIEW ALL POLICIES, RULES, TERMS AND REGULATIONS, INCLUDING THE PRIVACY POLICIES AND TERMS OF USE OF EACH AND ANY THIRD PARTY SITE OR APPLICATION THAT HE/SHE VISITS OR USES. THE COMPANY DISCLAIMS ANY HARM THAT MAY RESULT FROM USER’S CHOICE TO USE ANY THIRD PARTY SERVICES, INCLUDING, BUT NOT LIMITED TO, THIRD PARTY SERVICES HOSTED ON THE SITE WHICH MAY ASK TO ACCESS, AND MAY RETAIN, USER’S PERSONALLY INDENTIFIABLE INFORMATION. USER AGREES THAT HIS/HER USE OF THIRD PARTY SERVICES IS AT HIS/HER OWN RISK.

  16. Governing Law

    16.1. These Terms shall be governed by and interpreted and construed in accordance with the laws of India. The User hereby consents to the exclusive jurisdiction of the appropriate courts at Hyderabad, Telangana, India in respect of any disputes arising in connection with the Website, the Terms, Privacy Policy, or any matter related to or in connection therewith.

  17. Warrant Disclaimer

    17.1. THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, ACCURACY, OMISSIONS, COMPLETENESS OR DELAYS, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (WHETHER TORT, CONTRACT, OR OTHERWISE), THE COMPANY, ITS AFFILIATES AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND USER’S USE OF THE SERVICES THEREOF, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN ADDITION, NEITHER THE COMPANY NOR ITS AFFILIATES, NOR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS, MAKES ANY WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITE'S CONTENT, OR THE SERVICES, OR THE CONTENT OF ANY SITES LINKED TO THE WEBSITE, AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM USER’S ACCESS TO AND USE OF THE WEBSITE; (III) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE; (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY; AND/ OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY PRODUCT OFFERED ON THE WEBSITE, CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE. THE COMPANY DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND THE COMPANY WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN USER AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. THE WEBSITE IS CONTROLLED AND OFFERED BY THE COMPANY FROM ITS FACILITIES IN INDIA. THE COMPANY MAKES NO REPRESENTATIONS THAT THE WEBSITE IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS. THOSE WHO ACCESS OR USE THE WEBSITE FROM OTHER JURISDICTIONS DO SO AT THEIR OWN VOLITION AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAWS.

  18. Limitation of Liability

    18.1. IN NO EVENT SHALL THE COMPANY, ITS PARTNERS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO THE USER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING LOST PROFITS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. SUBJECT TO USER SPECIFICALLY ACKNOWLEDGING THAT THE COMPANY SHALL NOT BE LIABLE FOR USER SUBMISSIONS OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS SOLELY AND ENTIRELY WITH THE USER.

  19. Indemnification

    19.1. User shall indemnify and hold harmless Viven and any of its affiliates and their respective officers, directors, agents, and employees from and against any and all claims, demands, actions, causes of action, suits, proceedings, losses, damages, costs, and expenses, including attorney’s fees, made by any third party or penalty imposed due to or arising out of the User’s breach of these Terms, Privacy Policy, any other policy followed by the Company and / or violation of any applicable law or the rights (including infringement of intellectual property rights) of a third party.

  20. Internet Delays and Force Majeure

    20.1. Viven’s Services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. Access to the Website may be interrupted due to routine maintenance and for the introduction of new features. Viven shall not be responsible for any delays, delivery failures, and interruptions due to routine maintenance and for the introduction of any new features, or other damage resulting from such problems. Viven shall not be in default for failing to perform any obligation hereunder if such failure is caused solely by supervening conditions beyond its respective control, including without limitation acts of God, civil commotion, riots, crowd disorder, strikes, lock-outs, other industrial actions, actual or threatened terrorist activities, war, fire, technical or power failure, failure of third party networking equipment, failure of the public Internet, interruptions, disruptions or malfunctions, explosions, storm, flood, earthquake, subsidence, epidemic or other natural or physical disaster, labour disputes or governmental demands or restrictions.

  21. Notice

    21.1. Viven may give notice by means of a general notice on the Services via electronic mail to User's email address on record in User's account information, or by written communication sent by first class mail or pre-paid post to User's address on record in such aforesaid account information. Further, User may give notice to Viven (such notice shall be deemed given when received by Viven) at any time by sending a letter or e-mail to such following address:

    Name: Mr. Pallav Bajjuri
    Mailing Address: Shubhodaya Towers, 5th Floor, Plot 8, Alakapuri, Nagole, Hyderabad –
    500068, Telangana, India.
    Phone Number: 040 - 64552727
    Email address: legal@saddahaq.com

  22. Severability

    22.1. If any of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect.

  23. Waiver

    23.1. The failure of Viven to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Viven in writing.

  24. Entire Agreement

    24.1. These Terms comprise the entire arrangement between User and Viven and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding the subject matter contained herein.

  25. Grievance Officer 25.1. In accordance with Information Technology Act, 2000 and Rules made there under, the name and contact details of the Grievance Officer are provided below:

    Name: Mr. Pallav Bajjuri
    Mailing Address: Shubhodaya Towers, 5th Floor, Plot 8, Alakapuri, Nagole, Hyderabad –
    500068, Telangana, India.
    Phone Number: 040 - 64552727
    Email address: legal [at] saddahaq [dot] com